Field operative photographing a completed job on site

Field intelligence · V1.0

Field operations,
brought into focus.

Manage jobs, teams and clients without the chaos. ServiceLens is the operational spine for field-service companies — every job, every voice note, every photo, logged and accountable.

24/7

Live operations

12

Languages in field

100%

Audit trail

servicelens.app/dashboard

Wednesday · July 15

Today's operations

All sitesLive

Open jobs

24

+3

On site

17

live

Signed off

42

today

Flagged

2

review

Live work orders

Auto-refresh

  • 14 Bracken Lane

    Bathroom re-tile · Kacper W.

    On site
  • Meridian House · L4

    HVAC filter service · Tomas L.

    On site
  • Ashford Court · 22B

    End-of-tenancy clean · Marta K.

    AI check
  • Kingsley Mews

    Void refurb, day 3 · Adam P.

    On hold
  • Riverside Depot

    Fire door inspection · Owen R.

    Signed off

Recent activity

  • 09:42Kacper · Voice note · PL → EN · translated
  • 09:31AI · Photo check passed · 6 images
  • 09:14Marta · Signed off #WO-2318
  • 08:58Supervisor · Assigned 3 jobs
  • 08:40Client · Approved quote · Meridian

Built for builders · maintenance · cleaning · facilities · property management

Three things it does well

A calmer way to run field work.

One place for the whole company — supervisors, operatives, clients, contractors — each with the view they need and nothing they don't.

01

Every job, fully logged.

Work orders, photos, attendance, timeline, AI checks. Nothing lives in someone's inbox or on a scrap of paper.

02

Speak, don't type.

Operatives send voice notes. AI transcribes them, cleans them up, and translates from any of 12 languages into readable English.

03

One source of truth.

Supervisors see the site. Clients see progress. Admins see the audit trail. Everyone works from the same record.

How a job flows

From intake to sign-off, tracked end to end.

  1. Step 01

    Intake

    Job comes in. Client, property, scope captured in seconds.

  2. Step 02

    Assign

    Right operative, right site, right tools. Notified on their phone.

  3. Step 03

    On site

    Photos, voice notes, attendance — logged as it happens.

  4. Step 04

    Signed off

    AI checks the work. Client approves in the portal. Audit trail closed.

Voice & AI

Your operatives talk. The record writes itself.

Field workers rarely want to type. So they don't. They hold the mic and speak — in English, Polish, Romanian, Ukrainian, whatever they're most fluent in. ServiceLens transcribes, translates, and tidies it into a readable update for the supervisor.

  • Voice notes on any job, from any operative
  • Automatic translation across 12 languages
  • AI summary flags blockers, parts required, safety issues
  • Original audio preserved for the audit trail

Kacper W. · Bricklayer

14 Bracken Lane · WO-2318 · 00:42

Voice note

Original · PL

"Szefie, w łazience na piętrze jest problem z rurą pod umywalką, cieknie od rana. Potrzebuję nowej uszczelki, zrobię resztę dzisiaj."

AI · EN summary

Leak on upstairs bathroom sink pipe since this morning. Needs a new washer to finish today — otherwise on track.

PlumbingParts requiredBlocker

Every seat matters

Built for everyone in the operation.

Supervisor

Full sight of every site, every operative, every job — without chasing.

Operative

Their day, on their phone. Talk, snap, done. In their own language.

Client

A clean portal. Progress, photos, sign-off. No noise.

Admin

Users, roles, audit trail, exports. The paperwork writes itself.

Client portal

The tidiest side of your business.

Clients get their own branded view. Progress. Photos. Sign-off. Nothing internal. It reflects on you — and it looks the part.

Client portal · Meridian Estates

Meridian House · Level 4

On track

WO-2314 · HVAC filter service · scheduled 10:00–13:00

  1. AssignedMon 08:12
  2. On siteWed 10:04
  3. Photos submittedWed 12:41
  4. Awaiting your sign-off

Full audit trail available

Security & audit

Serious data deserves serious handling.

Read our security posture →

Role-based access

Supervisors, operatives, clients, admins — each see only what they should.

Full audit trail

Every change, message, photo and sign-off, immutable and exportable.

UK/EU data residency

Data stored in-region, encrypted at rest and in transit. GDPR by design.

Ready when you are

Bring your field operation brought into focus.

A 30-minute demo, tailored to your workflow. No slideshow. Just the product.

Book a demo